Two-Way Texting
Use SMS to communicate with your audience though their preferred channel, SMS.
What is Two-Way Texting?
Two-Way texting enables you to add SMS as a communication channel between you and your customers and community.
With Two-Way Texting, you can use your existing business lines or have Mission Mobile set one up for you.
The Problem with your Current Communication
Voice - Email - Social Media
- Not everyone wants to talk on the phone
- Calling a business can be a hassle with directories and voice prompts
- Email is too slow for conversations
- Social media is not the best place to keep conversations private
Why Use Two-Way Texting?
Two-Way texting enables you to communicate with your audience thorough their preferred communication channel. Two Way texting enables you to save time and money by not having to man the phones and enables your staff to multitask while communicating.
Use across your various departments such as, subscriptions, sales, customer service, accounting and more.
Customer Support
- Easy to set up, easy to use
- Makes it easy for your audience and advertisers to communicate with you
- Enables your support team to be more productive
Sales & Lead Engagement
- Use business line instead of personal numbers
- Make it easy for leads and business partners to communicate with you
- Remove call reluctance and generate more inquiries
Subscription Services
- Handle subscription inquiries
- Easily update account contact info
- Integrates with your existing apps
Two-Way Texting Features
Features to make you more efficient and effective with your communication.
Communicate 1-to-1
Communicate directly with your audience, subscribers, and advertisers.
No Opt-in Required
Complement your email newsletters. Create new revenue streams with sponsored SMS newsletters. Drive more traffic to your digital properties.
Automate When You're Not Available
Set up auto-replies when you are not available.
Tracking and Reporting
Keeps a log of your conversations for message retrieval.
Keep Conversations Private
SMS can help you keep personal interactions private and off social media.
Customizable Platform
We’ll help set up the account for you so you have the features you need and to make sure everything is set up correctly.
Your Audience Wants to Text You!
In todays texting environment, your customer expects to communicate with you via SMS.
Easily expand your communication offering. Make SMS a part of your communication and engagement strategy.
Have Questions about Two-Way Texting?
Contact us today. We’re here to answer your questions about Two-Way Texting and our other services.